Terms and Conditions
Effective Date: April 2026
Welcome to https://pujaphal.com. By accessing or using our platform, you agree to the following terms:
1. Platform Overview
Our platform allows users to:
- Discover nearby Hindu temples
- View available poojas and rituals
- Book poojas online
- Make payments securely
- Watch live streaming of poojas
- Receive notifications via WhatsApp or email
2. User Responsibilities
You agree to:
- Provide accurate information
- Use the platform only for lawful purposes
- Not misuse or attempt to disrupt the platform
3. Pooja Booking
- Bookings are subject to temple availability
- Once confirmed, details will be shared via email/WhatsApp
- Users must verify booking details before confirming
4. Payments
- All payments must be made through approved payment gateways
- Pricing for poojas is set by temples and may vary
- We are not responsible for pricing changes by temples
5. Cancellation & Refunds
- Cancellation policies may vary by temple
- Refunds (if applicable) will be processed based on temple policies
- Platform service charges (if any) may be non-refundable
6. Live Streaming
Live streaming is provided based on temple availability. We are not responsible for:
- Network issues
- Streaming interruptions
- Technical failures beyond our control
7. Notifications
Users agree to receive notifications via WhatsApp and Email. Users can manage notification preferences.
8. Third-Party Services
We rely on third-party services for payments, messaging, and video streaming. We are not liable for failures or issues from these services.
9. Limitation of Liability
We act as an intermediary between users and temples. We are not responsible for:
- Quality or outcome of poojas
- Actions of temple authorities
- Delays or cancellations by temples
10. Account Suspension
We reserve the right to suspend or terminate accounts for misuse and remove content or bookings if necessary.
11. Intellectual Property
All content on the platform (text, images, design) is owned by PujaPhal and cannot be reused without permission.
12. Governing Law
These terms are governed by the laws of India.
13. Changes to Terms
We may update these terms at any time. Continued use of the platform implies acceptance of updated terms.
14. Contact Information
By using our platform, you agree to these Terms and Conditions.